Repairing customer trust- article review - 1470 Words

Review of Article Entitle The Complex Challenge of Repairing Customer Trust Introduction The article of â€Å"The Complex Challenge of Repairing Customer Trust† written by Paul Korzeniowski is published in June 1, 2013 by Customer Relationship Management (CRM) Magazine. The article is describing how the social media affects on the relationship between company and customers, as well as on row to ensure their relationship to become much better and customers’ pledge of their loyalty towards the company. Social media is using technology to improve the business process and customers’ trust. There are many types of factor that are discussed by different authors. Besides that, there are also many points of view on the complex challenge of†¦show more content†¦Now, the usage of social networking is one of the trends. According to trendwatching.com, there are 2.4 billion internet subscribers around the world. Hence, we think that internet has been taken over the chambers of connection. In the usage of smart gadgets such as smart phones, tablet PC, la ptop and so on, the first thing upon switching on the gadget is to get connected to the internet connection. According to the research in business magazines, it shows most of the restaurant provide Facebook fans page or a website or even both of them. Thus, we think that e-commerce is being used widely. We found that this article is being discussed objectively. From our point of view, gaining customers’ trust by social media is essential. This article compounded few quotations of the top management of associations as evidence to support the key point. For instance, words of the Future Company’s Smith are often used in the example of the key points. Furthermore, we noticed that the idea suggested is being well explained with the elaboration. In addition, each time a new idea is introduced, the goal of gaining customer trust is illustrated to be clearer. As we can see the structure of the points illustration is with a flow at which the points is being discussed as background introduction, providing an example, then the paragraph come after that will provide the solutions if the problemShow MoreRelatedProducing A Brand New Product2076 Words   |  9 Pagesrequired and time to manufacture. We would also have to look at the time to assemble, package and ship the products. Would we perhaps want to change the material we are using? That is a question to consider. As stated by Jim Wilkinson in his article, Make or Buy, we must also consider the opportunity costs of using our machinery, time and effort to manufacture the next best product. Will we need to purchase new equipment to keep up with increased demand? 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Substance Abuse And Homeless People - 3056 Words

Healthy People 2020 – Substance Abuse and Homeless People Nara D’Angelis Sousa Do Nascimento Public Health Promotion National University School of Health and Human Services Abstract Substance abuse impacts the society on multiple levels and it is a major and complex public health problem. The total overall costs of substance abuse in the United States exceeds $600 billion per year. Substance abuse is often a cause of homelessness and homeless people report that drugs and/or alcohol were a major reason for them becoming homeless. Drug overdose is a new epidemic and it is the leading cause of death among homeless. At a state level, California accounted for more than 22% of the nation’s homeless population in 2013. Several determinants of health can be addressed to the high prevalence of substance abuse in homeless people. A fish bone diagram will be used to illustrate six determinants of health: Stress, Poverty, Discrimination, Housing, Access to Health Care and Social Support. Homeless people face stressful situations related to violence and danger and emotional dysfunctions. The access to health care has several barriers for homeless people. Poverty is al so related to all the factors to contribute to drug use. At last, lack of social support from family and friends and for recovery. Discrimination that leads to marginalization, stigma and increase of emotional distress. .Keywords: substance abuse, determinants of health, homeless people. Healthy People 2020 –Show MoreRelatedHomeless Research Paper1487 Words   |  6 PagesHomeless: Who Are They? In 2005, NCH (National Coalition for the Homeless) estimated 3.5 million people experience homelessness in the US every year (NCH,1). But what is homelessness? Jim Baumohl, a noted author, explained in Homelessness in America, the most common definition of homelessness used by researchers is the â€Å"absence of belonging to a specific place or to people† (NCH, 3). 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Discuss Berlioz’s Contribution to the Symphony Free Essays

Discuss Berlioz’s contribution to the symphony Berlioz is often overlooked as an influential composer; however the reality is that he was one of the most important due to his developing ideas of how orchestration could be expanded, how symphonic form could be developed and how music would be written in a programmatic style. Above all this, Berlioz was one of the pioneers of the Romantic period, inspiring through his innovation of ideas such as the ‘idee fix’ and as some saw it, his disregard for the ‘Viennese Architectural Legacy’ and ‘rules of composition’. The ‘idee fix’ was Berlioz’s most famous creation as it enabled him to take a more narrative approach to his composing. We will write a custom essay sample on Discuss Berlioz’s Contribution to the Symphony or any similar topic only for you Order Now This was important as it contrasted from the strongly structured music that had come before him. The  idee fixe is used to unify the disparate elements of the symphony in ‘Symphonie Fantastique’. Another talent Berlioz was gifted with was the art of orchestration. Although, it was not an advance that was received well at the time, it had an overarching effect of great significance. Berlioz demonstrated his talent in his first symphony, ‘Symphonie Fantastique’. This work was the first of four symphonies that Berlioz composed. ‘Symphonie Fantastique’ was composed in a programmatic format. Berlioz may well have been the first great composer to not be able to play a musical instrument, nor to have shown any musical talent at an early age. But he persevered, and became interested in different ways to use the orchestra and the different combinations of instrumental sounds. In 1844, he wrote a book on orchestration  which he named, â€Å"Traite de l’Instrumentation† which is still widely appreciated and used today. Berlioz’ advances in this area contributed greatly to the growth and development of the modern symphony orchestra. Berlioz was the first composer to closely associate his symphonies with extra musical ‘programmes’. He described his ‘Symphonie Fantastique’ as an ‘opera without words’; with each movement vividly describing a different scene of his feelings, often with extreme changes in mood and feeling. The advance of composing program music is the reason why most people regard Berlioz as a romantic. Having said that, Berlioz’s life featured unsuccessful love, dramatic triumphs, and dismal failures, many of the traits most romantics would be associated with. The emotional turmoil of his life is reflected in his music and this is why he was the most innovative symphonist of the early Romantic era, Wagner described his music as ‘devilishly confused musical idiom’. Symphonie Fantastique’ was the first that Berlioz wrote in a programmatic style; however ‘Harold en Italie’ is also another clear example of Berlioz’s symphonic program music. To conclude, Berlioz’s main contributions to the symphony was his creative innovations in both the introduction of the ‘idee fix’ and his advances which contributed greatly to the growth and development of the modern symphony orchestra. It could be argued that a more overarching and sig nificant contribution was the romanticism which he clearly displays in all of his symphonies which paved the way for the later Romantic composers. How to cite Discuss Berlioz’s Contribution to the Symphony, Essay examples